Been sending a bankwire to Rosselkhozbank from USA for many years, last successful time March 17th, a small amount just to see if I still could. Sent a larger bankwire July 11th which is still missing. I got a confirmation number from the sending bank to confront Rosselkhozbank. They didn't even look at it, said to write a letter of complaint. I did so, and retained a signed/stamped copy.
Now I'm left wondering when they will respond. Is there a law stipulating how long they have to respond, or is it up to bank policy, anybody know?